Shipping
Delivery Information
We understand that you may have questions about the delivery of your order. Here's some information to help address your queries:
1) Can I track my parcel?
Yes, you can track your parcel. Once your order has been fulfilled and shipped, you will typically receive an email containing the tracking number. This tracking number allows you to monitor the progress of your delivery.
2) How long does shipping take?
The shipping duration depends on the shipping method you choose during the checkout process. Generally, we take 1-2 business days to process your order before it is shipped. Please note that during peak times like Black Friday and holidays, order processing may take up to 5 days due to increased demand. The actual shipping time may vary based on your location and the shipping method selected.
3) What happens if I'm not in when my order arrives?
If you won't be available to receive your order when it arrives, you have the option to reschedule or rearrange delivery with the logistics company responsible for your shipment. This way, you can choose a more convenient delivery time or location that suits your schedule.
4) What shipping company do you use?
We work with various shipping companies, and the specific one used for your order may depend on the shipping method you select during checkout and the destination country. Rest assured that we partner with reliable shipping providers to ensure your order reaches you safely and on time.
If you have any further questions or need assistance with your order's delivery, please don't hesitate to contact our customer support team. We are here to help and ensure that your shopping experience is as smooth and enjoyable as possible.